Conference Schedule

Attendee Registration Opens (2nd Floor Mezzanine)

Opening General Session & Lunch (Riverside Ballroom)
Boost Your Engagement: Leading the Five Types of People
Presented by: Sherene McHenry, People IQ Expert

Exhibitor Break 1

Concurrent Session
Women in Lodging: Ignite your brilliance, reclaim your power, and succeed without limits
Presented by: Rachel Vandenberg, The Travel Leader & Hotelier

Concurrent Session
Creating a Customer-Centric Front Desk: Prioritizing Safety and Service
Workshop Led By:
• Alan Assaf, Indus Hotels
• Gwen Mulvey, Aloft Columbus OSU
• Brittany Norris, DoubleTree by Hilton Newark
• Tony Meneely, Hilton Columbus Downtown

Concurrent Session
The Orientation & Onboarding Process - Setting the Tone
Presented By: Sharon Delay, GoHR

Exhibitor Break 2

Concurrent Session
How much time can you gAIn back?– Incorporating Tech and AI in your Business
Presented by: Moez Chaabouni, Summit Tech 360

Concurrent Session
SALES TRACK: Building Room Rate & Revenue
Presented By: Suzie Balling, Crescent Hotels & Resorts

Concurrent Session
ULO TRACK: Your Competition is Sustainable…are you?
Presented by: Amy Wald, Greenluxe

Ohio Stars of the Industry Cocktail Reception (2nd Floor Mezzanine)
Open to all attendees of the Ohio Stars of the Industry Gala Dinner

Ohio Stars of the Industry Gala Dinner (Hamilton Ballroom)

Champion Mill & Spooky  Nook Facility Tour
For Attendees

Attendee Networking &  Breakfast  (Riverside Ballroom)

General Session & Attendee Breakfast (Riverside Ballroom)
It takes a village - The Lodging Industry's Role in the Fight to End Trafficking
Presented by: Dr. Lara Wilken & Tracy McGinley, Bowling Green State University

Concurrent Session
Ohio’s Green Horizon: Exploring New Cannabis Landscape
Panelists: 
• Tim Johnson, Cannabis Safety First LLC
• Juanita Brent, District 22 State Representative
• Lenny Berry, Ohio Cannabis Health and Business Summit
• Emilie Ramach, Beneleaves Processing

Concurrent Session
SALES TRACK: Not Your Mama’s Prospecting Strategy
Panelists:
• Jennifer Assaf, Keller Williams
• Liz Otterbacher, Huntington 
• Bailey Laverty, AC Columbus Downtown
• Amanda Stredney, First Hospitality

Concurrent Session
ULO TRACK: Inclusive Hospitality – What it is and how to achieve it
Presented by: Jeremy Warriner, Walking Spirit LLC

Concurrent Session
Bend Don’t Break: Fair Flexibility in the Workplace
Panelists:
• Colleen Montagne,  Hyatt Regency Columbus
• Becki Scott, Indus Hotels
• Geri Lombard, Columbus Hospitality Management

Concurrent Session
SALES TRACK: Making the Case for Marketing
Presented by: Stephanie Smith, Cogwheel Marketing

Concurrent Session
ULO TRACK: A whole new meaning of R&R – Recruitment & Retention
Presented by: Kristy Valleroy,  Great Ohio Lodges

Conference Finale, Annual Business Meeting & Luncheon (Riverside Ballroom)
Thrive, Not Survive
Presented by: Dustin Dale, Author & Keynote

Silent Auction Pickup Begins (Registration)